Quality Policy & commitment
Our primary concern at ITEC SERVICES is quality for our clients by:
- Honouring our commitments, reacting rapidly to win their loyalty, and our high standards;
- Optimising operations and performance to achieve agreed objectives;
- Mastering the running process;
- Capitalising on know-how;
- Continually reviewing our achievements, comparing them with the competition, searching for improvements and implementing them.
The Directors of ITEC SERVICES ensure quality by:
- Defining quality, reviewing it annually, and informing all collaborators;
- Reminding collaborators that clients’ demands are paramount;
- Specifying quality objectives, ensuring they are understood and implemented;
- Presiding over regular reviews of quality;
- Ensuring that managers make appropriate resources available.
ITEC Services belongs to
AFCROS (French Association of CRO).